We pride ourselves on having one of the most responsive and attentive support teams on the App Store. If you have a question, there are a couple of ways to get help:

  1. Look in the FAQ section first to see if it was already answered. You’ll get to know other useful information there too!
  2. Read the printable Quick Start Guide, the included User Guide (tap Tools [top-right wrench icon] > Help) and watch our video tutorials.
  3. Leave a comment here or on any other page on our site where comments are allowed.
  4. Tap Tools > Help > Email Support.
  5. Email us at

And don’t forget to tell us your next great idea for Notes Plus! Thanks!


Leave a Comment

1000 Comments (+add yours?)
  1. Ross Moncur
    Oct 02, 2014 @ 09:28:22

    Hi,
    I use this wonderful app constantly with an Adonit Jot Script stylus and I love it.

    My question is around accessing the backup files on Dropbox from my laptop or other device in a more convenient format. Currently with auto-backup , each page of a notebook is a separate file on Dropbox which makes it difficult to use.

    Is there a way to view these notebooks as one document with pages like the way it appears if you export as a PDF?

    Thanks

    Ross
    • Duy Nguyen
      Oct 02, 2014 @ 13:34:27

      Hi Ross,

      ​Thank you very much for sharing your feedback. Glad to hear you're happy with our product!

      ​For the question, you notice it right that the current resource files of auto backup isn't friendly and it's hard for normal users to maintain/view notebooks. This method is mostly for backup/restore purposes (though you can open "index.html" file on a web browser to view notebook content). ​We're going to revise the implementation for it, and pack resource files into a single format for each notebook (i.e notesplus).

      If you don't like anything else about Notes Plus, please tell us! We appreciate it!

      Regards,
      -Duy
  2. Jim H
    Oct 02, 2014 @ 02:03:55

    When I draw a continuous line using the pen there appears to be a limit to how long it can be as it will stop drawing before I wanted it to. Is there a limit?
    • Toan Nguyen
      Oct 02, 2014 @ 02:19:06

      Hi Jim,

      Yes there's a limit to how long a stroke can be. That's by design to improve performance.
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