We pride ourselves on having one of the most responsive and attentive support teams on the App Store. If you have a question, there are a couple of ways to get help:

  1. Look in the FAQ section first to see if it was already answered. You’ll get to know other useful information there too!
  2. Read the printable Quick Start Guide, the included User Guide (tap Tools [top-right wrench icon] > Help) and watch our video tutorials.
  3. Leave a comment here or on any other page on our site where comments are allowed.
  4. Tap Tools > Help > Email Support.
  5. Email us at

And don’t forget to tell us your next great idea for Notes Plus! Thanks!


Leave a Comment

1000 Comments (+add yours?)
  1. Nizami
    Feb 28, 2015 @ 09:55:02

    hi . I would like to suggest a new idea and i think that would be conevient for every user. When i choose a productivity section under paper background when creating a new notebook, i get, say, a background of weekdays. 1 page. I know that this is for the next week but when i add 3 or 4 th page in that notebook i get confused later which page was for which week. That would be great if i add the new page, the week of month automatically shown on top of the page or just give us as an option to add. Thanks
    • Toan Nguyen
      Mar 01, 2015 @ 05:31:15

      Hi Nizami,

      Thanks for ​​your feedback. It will be great if the app can become that smart. For now, right after adding a new page, please write down some notes on it to differentiate it from the other pages/weeks.

      If you like our efforts, would you please rate this version by tapping "Rate Notes Plus" in Tools (top-right button) > Help > About Notes Plus? Your App Store rating will mean a lot to our small team. Thank you!
  2. Ronda
    Feb 27, 2015 @ 14:03:47

    how do I make notesplus access my microphones? I can't get it to record anything. Thanks for the help.
    • Toan Nguyen
      Feb 28, 2015 @ 02:34:18

      Hi Ronda,

      I'm sorry about the inconvenience. It's likely your iPad has restricted access to the microphone. Can you go to iPad Settings > Privacy > Microphone, and make sure "Notes Plus" is turned ON? Then retry making a new recording and see if it can be played.
  3. Jeff
    Feb 27, 2015 @ 01:21:24

    Toan,
    Any progress/ update on fixing the off-set problem with the Wacom stylus? It's still inking a couple mm's under where it comes into contact with the screen.

    Thanks
    • Toan Nguyen
      Feb 28, 2015 @ 02:14:30

      Hi Jeff,

      I'm afraid the issue hasn't been resolved. We're going to fix it and notify you. I'm sorry about the delay.
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