We pride ourselves on having one of the most responsive and attentive support teams on the App Store. If you have a question, there are a couple of ways to get help:

  1. Look in the FAQ section first to see if it was already answered. You’ll get to know other useful information there too!
  2. Read the printable Quick Start Guide, the included User Guide (tap Tools [top-right wrench icon] > Help) and watch our video tutorials.
  3. Leave a comment here or on any other page on our site where comments are allowed.
  4. Tap Tools > Help > Email Support.
  5. Email us at

And don’t forget to tell us your next great idea for Notes Plus! Thanks!


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1000 Comments (+add yours?)
  1. sjangalee
    Apr 24, 2015 @ 02:49:46

    Hi
    Is there any focus on adding more rich text editing tools into notes plus in the next update?
    • Duy Nguyen
      Apr 24, 2015 @ 07:52:38

      Hi Sjangalee,

      ​Thanks so much for checking out with our team. We do have plans to enrich our text functionality, including rich text/inline formatting. I couldn't give you an estimated timeframe, but let me notify you when these items are put in.

      Regards,
      -Duy
  2. jakeswindle
    Apr 23, 2015 @ 19:21:58

    How can I double space my notes? The font I use has lines that are very close to one another.
    • Duy Nguyen
      Apr 24, 2015 @ 08:03:49

      Hi Jakeswindle,

      Notes Plus allows to adjust line Height for lined paper backgrounds (including the white/yellow ones). Here's how to do: open the notebook, then tap Tools at the upper right, tap "Page setup", tap "This notebook" section, then tap the Line Height icon in the middle of the screen and input new value. I hope this helps.

      Let us know if you have more questions.

      Thanks,
      -Duy
    • Toan Nguyen
      Apr 24, 2015 @ 10:18:17

      Hi Jakeswindle,

      ​You can tap Tools (top-right wrench icon) > Page Setup... Tap the middle circle (that is, the Line Height), and change the value to something higher to achieve the desired line spacing.
  3. jakeswindle
    Apr 17, 2015 @ 14:39:29

    My notes in "typing" mode move lower than the notes appear in "read-only" mode. I highlight notes in "read-only", obviously, but when I go to continue typing, the words will move out of line with the highlighting. I'll walk you through an example of my problem occurring. I'll be taking notes in a class, and after I have a decent amount, the words move further and further down the screen than they were in the "read-only" portrayal. As I type further and further down the page, the words move further and further away from where they are in the "read-only" portrayal. I'm not sure if it is the font / font size that I use or something, but if possible, I'd like to figure out how to fix it. I'll attach screenshots. Please pay attention to the mode that each notepad is in. I replied to the support email the first time and did not get a response back.
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