We pride ourselves on having one of the most responsive and attentive support teams on the App Store. If you have a question, there are a couple of ways to get help:

  1. Look in the FAQ section first to see if it was already answered. You’ll get to know other useful information there too!
  2. Read the printable Quick Start Guide, the included User Guide (tap Tools [top-right wrench icon] > Help) and watch our video tutorials.
  3. Leave a comment here or on any other page on our site where comments are allowed.
  4. Tap Tools > Help > Email Support.
  5. Email us at

And don’t forget to tell us your next great idea for Notes Plus! Thanks!


Leave a Comment

1000 Comments (+add yours?)
  1. Enrique Sanders
    Oct 30, 2014 @ 09:55:38

    Hi Toan,

    I'm using notes plus with bamboo Fineline in an iPad 3 with iOS 7.12.
    Do you recommend me to upgrade to 8.1 or stay with my current OS?

    Also, I found a bug:
    When you make captures from the browser and you have a bamboo Fineline stylus connected, the captured part moves correctly to the notebook side, but once there you can't move or resize or select it. You have to accept the imported as is, only then you can select it and move it. This is quite annoying, and happens in both stylus only and stylus and fingers mode. If you disconnect the stylus it works normally.
    I can make you a video if you like.

    Thanks!
  2. Matt D.
    Oct 30, 2014 @ 01:43:08

    Hey guys I am already loving you app and its only been a few days! But I recently switched back to notability for my school work. I am glad to see your app supports uploading to dropbox. But are you considering adding Google Drive to the backup list? Making a more user friendly backup style would also be great, as I am using notability again because it uploads backups in PDF format which makes it quick and easy for me to print and turn in online. Having to export all of my notes (my school is ipad centered=a lot of notes), can become a time consuming process. Very nice app!

    MD
    • Toan Nguyen
      Oct 30, 2014 @ 03:48:35

      Hi Matt,

      Thanks for loving the app. We'll consider other clouds as backup media. We also hope to reduce the number of backup files to one (likely in the PDF format). Please stay tuned.
      • Matt D.
        Oct 30, 2014 @ 03:54:01

        Hey I forgot to ask you this, but do you guys think this app will ever be available on Android?
        • Toan Nguyen
          Oct 30, 2014 @ 05:42:09

          Hi Matt,

          While we don't have plans for an Android version of Notes Plus, we do have INKredible on Android with the same inking technology and other similar features to come. Please check it out here: https://play.google.com/store/apps/details?id=com.viettran.INKredible.
  3. jim
    Oct 29, 2014 @ 22:32:09

    Hello Toan,
    We need onedrive.

    Thanks
    • Toan Nguyen
      Oct 30, 2014 @ 03:23:15

      We hear you Jim. I'll keep you updated on this functionality.​
  4. Brian
    Oct 29, 2014 @ 20:13:28

    I heard that there are issues with the iPad Air 2, are there plans for an update that will address these issues? If so, when will the update be available? I just purchased an iPad Air 2, but am hesitant to purchase Notes Plus until I'm sure there aren't any issues.

    Also, which Bluetooth stylus do you recommend/support? My main goal is to replace hand-written notes at work without technology hindering the experience. So the best handwriting experience and handwriting to text conversion are the most important features for me.

    Thanks!!
    Brian
    • Toan Nguyen
      Oct 30, 2014 @ 03:05:32

      Hi Brian,

      So far, there has been only an issue with iPad Air 2 when you use the Adonit Bluetooth stylus. This issue will be fixed in the near future. As regards a good stylus, I advise against a Bluetooth one because it's dependent on per-app integration for precision. A regular capacitive stylus would work just fine for me.
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