We pride ourselves on having one of the most responsive and attentive support teams on the App Store. If you have a question, there are a couple of ways to get help:

  1. Look in the FAQ section first to see if it was already answered. You’ll get to know other useful information there too!
  2. Read the printable Quick Start Guide, the included User Guide (tap Tools [top-right wrench icon] > Help) and watch our video tutorials.
  3. Leave a comment here or on any other page on our site where comments are allowed.
  4. Tap Tools > Help > Email Support.
  5. Email us at support@notesplusapp.com

And don’t forget to tell us your next great idea for Notes Plus! Thanks!


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1000 Comments (+add yours?)
  1. fablhof
    Jul 30, 2015 @ 02:22:47

    I'm not asking for a light version, all I'm asking for is a trial. I've been burned on so many note taking apps that I don't want to spend $10 on something that might not meet my needs. From everything I've read, it's a great app...for the person that reviewed it. It may not meet my needs and I'm not going to pay $10 to find out

    Is there any possibility of a trail that would expire in 30 days to see if its of value to me?
    • Duy Nguyen
      Jul 30, 2015 @ 07:48:43

      Hi fablhof,

      Thanks a lot for your interest in buying Notes Plus! Unfortunately, Apple doesn't provide a way to trial a product. Anyway, you can just download Notes Plus from the App Store and give it a try for a week. If you're unhappy with our product, you can easily request for a refund. Apple offers a specific no questions asked 14-day return window for apps purchased on App Store. I hope this timeframe is enough for you to evaluate Notes Plus.

      Feel free to ping us for any questions while using Notes Plus. We're here at your service.

      Thanks,
      -Duy
  2. droplive
    Jul 24, 2015 @ 16:37:05

    I've searched all over (both the app and the User Guide) for a place to change the default settings for a notebook but I'm finding anything.
    1. Is there a place to change the default page size for a notebook?
    2. Is there a way to change the font of the page title?
    3. Is there a place to change the default notebook name and/or page title to include a date ideally formatted to my preference (yyyymmdd)?
    • Duy Nguyen
      Jul 25, 2015 @ 08:14:55

      Hi Droplive,

      ​1. You can set default page size settings in these steps:

      - Open Library Navigation
      - Tap "Notebooks" and tap "Create new notebook"
      - In this dialog, scroll down a bit and adjust page size/margin to your own preferences.
      - Tap ✓ to create a new notebook. Going forward, Notes Plus will use these settings for new notebooks.

      ​2. There isn't a way to configure font of the page title. It's fixed style.
      ​3. I'm afraid the third point isn't supported. Kindly add date information manually to your own preferences.

      ​Let us know if you need more help!

      Thanks,
      -Duy
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