We pride ourselves on having one of the most responsive and attentive support teams on the App Store. If you have a question, there are a couple of ways to get help:

  1. Look in the FAQ section first to see if it was already answered. You’ll get to know other useful information there too!
  2. Read the printable Quick Start Guide, the included User Guide (tap Tools [top-right wrench icon] > Help) and watch our video tutorials.
  3. Leave a comment here or on any other page on our site where comments are allowed.
  4. Tap Tools > Help > Email Support.
  5. Email us at

And don’t forget to tell us your next great idea for Notes Plus! Thanks!


Leave a Comment

1000 Comments (+add yours?)
  1. Jim Guthrie
    Oct 23, 2014 @ 01:24:17

    Unable to open or move files to empty folder in notes plus. In either action, clicking the folder closes notes plus and returns to the iPad home screen.
    • Duy Nguyen
      Oct 23, 2014 @ 04:04:11

      Hi Jim,

      I suspect you probably may not use the newest Notes Plus version (v4.5). Could you go to App Store > Updates and see if there is available update from Notes Plus? Let us know how it goes.

      Thanks,
      -Duy
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